Industries · Agencies
Three people answer the same client email - or worse: nobody does. Nexlify turns your mailboxes into a shared workplace with assignment, internal alignment, and AI drafts from your own documents.
Teamwork
Every client email has one responsible person. Who has seen it shows right next to it - no more "thought you had it".
Alignment about an email happens at the email - not in a Slack thread nobody finds again.
Inquiries move from first contact to close across a board the whole team sees.
How it works
The difference from forwarding and CC chains: the state of a client email is visible in the system, not in the head of whoever read it last. Holiday cover stops meaning "send me the thread" and starts meaning: open the board, keep working.
Connect team mailboxes - Gmail, Outlook or IMAP. Everyone keeps their address; the team shares the overview.
Load service descriptions and onboarding documents into the knowledge base.
Incoming mail is classified automatically - inquiry, support or billing - and you assign it to the right person.
Review the AI draft, align internally, approve. In the language of the client email, with source citations.
Client context
Who owns the client, what has happened so far, which invoices are open? In Nexlify that sits next to the conversation - not in a CRM nobody maintains. The AI uses the same context for its drafts: answers fit the client, not just the last email.
Data protection
Agencies carry responsibility for other people's customer data. Nexlify keeps it in Frankfurt, processes AI requests on EU infrastructure, and ships the data processing agreement. On Gmail, Nexlify only reads and sends messages.
Frequent questions
Only if you want that. Access to connected mailboxes is controlled per account - private mailboxes stay private.
Every conversation has a customer file next to it: previous inquiries, open items, issued invoices. New team members see the state of things immediately.
Drafts are built from your own documents and the conversation so far. You review every draft before sending - nothing goes out without approval.
Nothing during the open beta. Paid plans are planned from €13 per month; team plans scale by seats. Early users keep a permanent discount.
Gmail, Microsoft Outlook and IMAP mailboxes. On Gmail, Nexlify only reads and sends messages.
The open beta is free. Early users keep a permanent discount when paid plans launch.
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