Compare · Superhuman vs. Nexlify
Superhuman makes one person faster - with impressive keyboard control, at a premium price, on US servers. Nexlify makes a small team faster: the AI answers customer questions from your own documents, GDPR-compliant from the EU.
The decisive difference
Superhuman optimises processing: shortcuts, split inbox, snippets - you fly through the inbox, but you still write every answer yourself. Nexlify optimises answering: incoming mail is classified, and the AI lays out finished drafts from your knowledge base - with source citations and a confidence score. You review and approve instead of typing.
On top comes the team layer, which is not the centre of Superhuman's world: shared inbox, assignment, internal notes and a Kanban board from inquiry to close. And the legal frame: data residency in Frankfurt, AI processing on EU infrastructure. On Gmail, Nexlify only reads and sends messages.
At a glance
| Criterion | Superhuman | Nexlify |
|---|---|---|
| Focus | Personal email client (part of the Superhuman Suite) | Shared team inbox |
| Server location | US | EU (Frankfurt) |
| AI processing | US providers | EU-hosted models |
| German interface | No | Yes |
| AI answers from your own knowledge base | Yes (from the Business tier up) | Yes, on every plan - with sources + confidence |
| Kanban pipeline for inquiries | No | Yes |
| Keyboard speed | Outstanding | Good |
| Starting price | from €33 / user / month (annual, Business tier) | planned from €13 / month - free in beta |
Superhuman data comes from Superhuman's public pricing and product pages (superhuman.com) and is reviewed regularly. No claim to completeness.
In fairness
If you work alone, personally answer hundreds of emails a day, and every millisecond in the client counts, Superhuman is unbeaten in its discipline. Nexlify plays a different game: write less yourself instead of writing faster - and share the inbox with your team.
Switching
Connect your mailbox - Gmail, Outlook or IMAP. About two minutes, no migration needed.
Fill the knowledge base - upload the documents the AI should answer customer questions from.
Invite your team - assignment, notes and the Kanban board turn the inbox into a shared workplace.
Day to day
Superhuman ends where the email is answered. For a small business, the work starts there: the inquiry becomes a quote, the quote an order, the order an invoice. Nexlify maps that path - the conversation moves across the Kanban board from "New" to "Done", everyone on the team sees the state, and the invoice is created in the same tool, with your logo.
And because many of your customers write in German, the AI answers in German - drafts match the language of the incoming email, built from your own knowledge base, processed on EU servers. That is the difference between a faster email client and a tool that knows the whole process.
Frequent questions
Superhuman is optimised for keyboard speed for individuals and is outstanding at it. Nexlify saves time elsewhere: the AI answers recurring customer questions from your documents - ten minutes per email become thirty seconds of review and approval.
Yes, that is what it is built for: shared inbox, assignment, internal notes and a Kanban board for inquiries. Superhuman is primarily a personal email client.
Yes. Data is stored in Frankfurt, AI processing runs on EU infrastructure, and a data processing agreement is included. Details are in the privacy policy.
Nothing during the open beta. Paid plans are planned from €13 per month to start. Superhuman Mail is only available from the Business tier - from €33 per user per month with annual billing. Early users of Nexlify keep a permanent discount.
Gmail, Microsoft Outlook and IMAP mailboxes. On Gmail, Nexlify only reads and sends messages.
The open beta is free. Early users keep a permanent discount when paid plans launch.
Start free now